Shipping Policy

Shipping Policy – Frento Shoes

At Frento Shoes, we take pride in delivering handcrafted, made-to-order Italian leather footwear to your doorstep with care and precision. Please review our shipping policy below:

1. Production Time

All Frento Shoes are made-to-order, meaning each pair is crafted individually after you place your order.

Standard production time is 2 to 3 business days (excluding weekends and holidays).

During peak seasons or for special designs, production time may be extended. Customers will be notified accordingly.

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2. Shipping Time

Once your order is ready, it will be shipped via our trusted courier partners.

Domestic Delivery (India): 3–7 business days after dispatch.

International Delivery: 7–14 business days, depending on the destination country and customs clearance.

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3. Shipping Charges

Domestic Orders: Free standard shipping across India.

International Orders: Shipping charges will be calculated at checkout based on your location and order weight.

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4. Order Tracking

You will receive a tracking number via email or SMS once your order has been dispatched.

You can track your shipment on our courier partner’s website.
5. Customs and Duties (For International Orders)

Import duties, taxes, or customs charges (if any) are not included in the product or shipping cost.

These charges are the responsibility of the customer and vary by country. Please check with your local customs office for details.

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6. Address Accuracy

Please ensure your shipping address and contact details are complete and accurate.

Frento Shoes is not responsible for delays or losses due to incorrect or incomplete addresses.

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7. Undeliverable Packages

If a package is returned to us due to unsuccessful delivery attempts, we will contact you to arrange re-shipping. Additional shipping charges may apply.
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8. Need Help?

If you have any questions regarding your order or shipping, feel free to contact our support team: